Privacy policy

1. Data Controller

The data controller responsible for processing personal data on the website www.adriaoptika.si is:

ADRIA PLAST d.o.o.
Obala 26
6320 Portorož – Portorose
Slovenia
VAT ID: SI79215092

The data controller respects the privacy of website visitors and processes personal data in accordance with applicable legislation, particularly the General Data Protection Regulation (GDPR) and the Slovenian Personal Data Protection Act (ZVOP-2).

2. What Personal Data Do We Collect?

We collect personal data that you voluntarily provide through our contact form, such as:

  • first and last name,
  • email address,
  • telephone number, if provided,
  • the content of your message or enquiry.

When you visit our website, certain technical information may also be automatically recorded in server logs, such as your IP address, access time, and information about requests made to the server.

3. Purpose and Legal Basis for Processing

Personal data submitted through the contact form is used exclusively for:

  • responding to questions and enquiries,
  • arranging appointments for eye examinations and other services,
  • communicating with you regarding your message.

The legal basis for processing is taking steps at the request of the data subject prior to entering into a contract (Article 6(1)(b) GDPR) or the legitimate interest of the data controller in responding to enquiries (Article 6(1)(f) GDPR).

Technical data may be processed on the basis of legitimate interests in ensuring the security and proper functioning of the website.

We do not use personal data collected through the contact form to send advertising or promotional messages.

4. Data Retention Period

Personal data received through the contact form is retained for as long as necessary to process your enquiry and any subsequent communication, generally for no longer than 12 months after the communication has concluded.

Data may be retained for longer periods where required by law or where necessary for the establishment, exercise, or defence of legal claims.

Technical data recorded in server logs is retained in accordance with the security settings and retention policies of our hosting provider.

5. Sharing Personal Data

We do not sell your personal data or share it with third parties for marketing purposes.

Personal data may be accessible to contracted data processors providing technical website maintenance, hosting, or email services. Such access is limited to what is necessary for the provision of their services and is subject to appropriate data protection safeguards.

Any transfers of personal data outside the European Economic Area are carried out only in accordance with GDPR requirements and with appropriate safeguards in place.

6. Cookies

Our website does not use advertising or analytics cookies to track visitors.

Strictly necessary technical cookies may be used to ensure the basic functionality and security of the website. These cookies do not require prior consent where they are essential for providing a service explicitly requested by the user.

7. Your Rights

Under the GDPR, you have the following rights regarding your personal data, subject to applicable legal conditions:

  • the right to access your personal data,
  • the right to rectification of inaccurate data,
  • the right to erasure of personal data,
  • the right to restriction of processing,
  • the right to object to processing,
  • the right to data portability, where applicable.

To exercise your rights, you may submit a request through the contact form on our website or send a written request to: ADRIA PLAST d.o.o., Obala 26, 6320 Portorož – Portorose, Slovenia.

We respond to requests within the legally prescribed timeframe, generally within one month of receipt.

8. Right to Lodge a Complaint

If you believe that your personal data is being processed in violation of applicable data protection legislation, you have the right to lodge a complaint with the competent supervisory authority:

Information Commissioner of the Republic of Slovenia
Dunajska cesta 22
1000 Ljubljana
Slovenia
Website: www.ip-rs.si

9. Personal Data Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, alteration, or disclosure.

Access to personal data is restricted to authorised persons who require it to perform their duties.

10. Automated Decision-Making

We do not use automated decision-making or profiling based on personal data submitted through our contact form.

11. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy to reflect changes in legislation or the operation of our website. The current version will always be available on this website.

Last updated: 12 October 2026

ADRIA

©2026 Adria Optika Portorož · Obala 26, 6320 Portorož

Privacy policy